Ways to Pay
From online to in‑person and more, choose the bill payment method that works best for you.
My Account
Pay your bill online at no extra cost, track your natural gas usage, schedule service appointments, and more.
Pay in Person
SoCalGas partners with local merchants and businesses to offer convenient bill‑payment locations.
Understanding My Bill
Need More Time to Pay?
Payment Extension
If you need extra time to pay your natural gas bill, we’re here to help. You can request an extension from My Account.
Level Pay Plan
Smooth out the ups and downs of your monthly bill by averaging your annual natural gas use and costs over a 12-month period.
Customer Assistance Programs
Frequently asked
questions
As part of our standard bank account verification process, a $0.00 transaction may appear on your bank statement. This is not a charge, and no funds will be withdrawn.
Banks require verification through a process called a prenotification (or "prenote"), which involves issuing a zero-dollar transaction to all bank accounts linked to SoCalGas My Account. This prenote does not affect your account balance and may not appear on your monthly statement, depending on your bank. It can occur on both active and inactive SoCalGas accounts.
No action is required if your bank account is verified as active. If your account is inactive, the prenote will be returned to SoCalGas, and we will notify you via email that the inactive bank account has been unlinked from your SoCalGas My Account.
Our rates are regulated by the California Public Utilities Commission, or CPUC, based on three components:
- Commodity Costs – The cost of the natural gas itself
- Transportation Costs – The cost of natural gas delivery
- Public Purpose Surcharge – The cost to fund natural gas-related programs
Find out more here
SoCalGas® offers a 20% discount through the CARE program for income-qualified customers. Check our CARE guideline information to see if you qualify.
You can make payments online through My Account. If you are already registered for My Account, you can access your account by logging in. If you are not yet registered for My Account, you can register easily at Register for My Account.
SoCalGas® offers a 20% discount through the CARE program for income-qualified customers. Check our CARE guideline information to see if you qualify.